TunnelBear is a second tier VPN provider, meaning that they dont focus on security but rather on the ease-of-use. It is considered simple and minimalistic. We have taken a closer look at this VPN provider in our VPN provider test.
To say one thing in advance: the concept and, above all, the bearish appearance is funny and makes you smile. So the TunnelBear wins some extra credit for that. The Tunnel Bear is native to Canada and the bear cave is located in a suite in Toronto. Sounds pretty comfortable. TunnelBear claims to be the world’s easiest VPN to use. These are the big words of the friendly bears around the co-founders Ryan Dochuk and Daniel Kaldor. However, this statement is quite understandable if you look at the on/off switch of the software. As befits a VPN, the mission is to protect the privacy of its users. Of course, the data traffic in the tunnel is encrypted accordingly (AES 128-bit encryption).
TunnelBear VPN Features
- AES 256-bit data encryption
- 5 simultaneous connections
- Bitcoin Payment method
- free 500MB of data per month
- good speed for iOS platform
- based in Canada
- No P2P
- unreliable Windows VPN client
The TunnelBear VPN is a good choice when it comes to compatibility. It runs on Windows, iOS and Android devices starting from the following versions: Windows XP+, Mac OS X 10.6+, iOS 5.0+, and Android 4.0+. TunnelBear works in harmony with the browsers Firefox, Chrome, Safari and Internet Explorer. Apps are available for mobile devices.
TunnelBear shall, according to its own information, collect the following data in connection with the ordering and use of the VPN:
- email address
- First name and surname
- How often you connect through service
- Transferred data volume per month
The canadian company assures you that the websites you visit are not recorded. The actual IP address is also no longer archived once you have logged out again.
Support is practically non-existent. As we have learned, it can also happen that inquiries are answered rather late. Therefore, this is a real weak point of the TunnelBear VPN. If you have a problem, you can’t assume that it will be solved quickly and you will get support. Test winner HideMyAss and other top suppliers on the market are in a much better position here.
The TunnelBear is available in the sizes Little, Giant and Grizzly. The Little is free of charge and has a data volume of 500 MB per month. If you want to use a VPN on a regular basis and want to protect yourself permanently, you won’t get very far with this amount of data.
The Giant package includes the TunnelBear for regular 9.99 dollars. At the time of testing, this variant was available for quite attractive 4.99 dollars. The Grizzly TunnelBear is available as a total price for one year at 60 dollars (reduced $49.99). If you only want to use the TunnelBear on a mobile basis, you should pay attention to the applicable prices. The packages can be cancelled at any time. There is no money-back guarantee as with HideMyAss (30 days).
- master card
- American Express
The TunnelBear is represented with VPN servers in the following countries:
USA, Great Britain, Canada, Canada, Germany, Japan, Australia, France, United Kingdom
The connection to Australia is only possible via a paid package. This enables the service to provide Internet users with IP addresses in six countries. Fortunately, the United States is present, but we do not have other important nodes such as Spain or the Netherlands, and perhaps also Eastern European countries such as Russia. TunnelBear also makes no secret of the fact that the service in China fails.
In comparison to the server offer of our VPN test winner HideMyAss, TunnelBear plays only a small number. HideMyAss VPN Pro reaches more than sixty countries! There is also a minus in the protocols. TunnelBear only works with OpenVPN. Other protocols that are standard with other providers (L2TP/IPSec, PPTP, SSL) are not supported here.